Welcome to HealthFirst AI ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our platform and services, including all features, content, and documentation tools provided through HealthFirst AI.
1. Acceptance of Terms
By accessing or using HealthFirst AI, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Service Overview
HealthFirst AI is a secure, cloud-based platform designed for hospitals and healthcare professionals to:
Digitize and organize patient records
Use AI to extract structured medical data from voice notes
Generate professional, insurance-ready medical documents (discharge summaries, prescriptions, certificates, etc.)
Maintain secure, role-based access for hospital staff
Provide a modern, efficient alternative to paper-based hospital records
3. User Responsibilities
You are responsible for maintaining the confidentiality of your login credentials.
You must ensure that all patient data entered into the system is accurate and up-to-date.
You agree to use HealthFirst AI only for lawful, clinical, and administrative purposes.
You must comply with all applicable healthcare regulations (including HIPAA, NABH, IRDA, MCI) and data privacy laws.
4. Data Privacy and Security
All patient and user data is encrypted in transit and at rest.
We implement strict access controls, audit trails, and role-based permissions.
Only authorized hospital staff may access or modify patient data.
For more details, refer to our Privacy Policy.
5. Clinical Documentation and Compliance
HealthFirst AI generates documents using AI based on user-provided data, voice notes, and checklists.
All generated documents are for clinical support and insurance claims; final responsibility for accuracy and completeness rests with the healthcare professional.
Audit trails, late entry management, and error correction features are provided for compliance and legal documentation.
6. Intellectual Property
All content, branding, and software on HealthFirst AI are the property of HealthFirst AI Technologies.
You may not copy, modify, or distribute any part of the platform without written permission.
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted access.
Scheduled maintenance or updates may temporarily affect availability; we will notify users in advance where possible.
8. Limitation of Liability
No Medical Advice: HealthFirst AI is a documentation and workflow tool; it does not provide medical advice. We are not liable for clinical decisions made based on platform-generated content. You are responsible for reviewing and verifying all documents before use in patient care or insurance claims.
9. Modifications to Terms
We reserve the right to amend these Terms at any time. Changes will be communicated via email or platform notifications.
Continued use of the platform after changes constitutes acceptance of the new Terms.
10. Termination
We may suspend or terminate your access for violation of these Terms or misuse of the platform.
You may request account deletion at any time, subject to legal and compliance requirements.
11. Contact Information
For questions about these Terms, please contact us at: Email: labs.healthfirstai@gmail.com