Terms and Conditions
Last updated: November 2025
Welcome to HealthFirst AI ("we", "us", "our"). These Terms govern your use of our platform and services, including features, content, and documentation tools provided through HealthFirst AI.
1. Acceptance of Terms
By accessing or using HealthFirst AI, you agree to comply with and be bound by these Terms. If you do not agree with any part, you must not use our services.
2. Service Overview
- Digitize and organize patient records
- Use AI to extract structured medical data from voice notes
- Generate insurance-ready medical documents
- Maintain secure, role-based access
3. User Responsibilities
- Maintain confidentiality of login credentials
- Ensure all patient data entered is accurate
- Use HealthFirst AI only for lawful clinical/administrative purposes
- Comply with applicable healthcare and data privacy regulations
4. Data Privacy and Security
- Data encrypted in transit and at rest
- Strict access controls and audit trails
- Role-based permissions; authorized staff only
- See our Privacy Policy for details
5. Clinical Documentation and Compliance
- Documents are generated from user-provided inputs
- Clinicians are responsible for final review and accuracy
- Audit and correction features support compliance
6. Intellectual Property
- All content and software are property of HealthFirst AI
- No copying, modification, or distribution without permission
7. Service Availability
- We strive for high availability but do not guarantee uptime
- Maintenance windows may occur; we aim to notify in advance
8. Limitation of Liability
No Medical Advice: HealthFirst AI is a documentation and workflow tool; it does not provide medical advice. You are responsible for reviewing and verifying all content before use in patient care or insurance claims.
9. Modifications to Terms
- We may amend these Terms at any time with notice
- Continued use after changes constitutes acceptance
10. Termination
- We may suspend or terminate access for violations
- You may request account deletion subject to legal requirements
11. Contact
Questions about these Terms? Email us at hello@healthfirstai.com.